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J & F Jewelers, located at 2015 86th St, Brooklyn, NY 11214, is a recognized jeweler in Kings County specializing in engagement ring creation and a variety of jewelry services. The store is open and offers a welcoming environment for customers seeking personalized jewelry solutions. Customers can reach them at (718) 449-3636 for inquiries.
This jeweler provides an array of services including custom engagement ring design, jewelry repair, and ear piercing, all of which have garnered mixed reviews. Positive feedback highlights the attentive customer service and high-quality craftsmanship available, particularly in the creation of unique engagement rings. Reviewers have praised the honesty and reliability of the staff, noting that they often go above and beyond to ensure a satisfying experience.
However, there are also some negative sentiments reflected in the reviews. A few customers have experienced rude service and dissatisfaction with pricing, mentioning instances of feeling dismissed when declining offers for gold sales.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 55%
Neutral sentiment: 15%
Negative sentiment: 30%
Customer reviews cover a total of 17 instances.
Best Review: A customer named Galyna commended the jeweler for their watch battery replacement service, describing it as fast and professional at a reasonable price.
Worst Review: Christopher expressed frustration over the service he received, stating that he felt insulted when his offer to sell gold was rudely rejected and was told to take his business elsewhere.
Opening Hours:
- Monday to Saturday: 10:00 AM - 6:30 PM
- Sunday: Closed
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 17
Store Phone Number: 7184493636
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