SHOP ENGAGEMENT RINGS WITH JEWELER AI
START NOW!
Gallery Jewelers, located at 625 Atlantic Ave B6, Brooklyn, NY 11217, specializes in a variety of jewelry services, with a focus on engagement ring creation. The store operates in Kings County and features a selection of custom and ready-made rings, along with personalized service to assist customers in finding or designing their ideal engagement rings.
The customer reviews total 33, providing a mixed sentiment regarding the store's services. On the positive side, many customers appreciate the knowledgeable staff, including names like Jerry and Chester, who are often mentioned for their helpfulness and expertise in assisting with custom jewelry projects. Reviews highlight their willingness to work within customer budgets and provide great customer service.
Conversely, negative reviews frequently point out issues with the quality of products sold, with some customers claiming to have received fake jewelry. There are also complaints about customer service experiences, particularly regarding communication delays and refund policies.
Overall Sentiment from Online Customer Reviews:
- Positive: 45%
- Neutral: 20%
- Negative: 35%
Opening Hours:
- Tuesday: 10 AM - 6:30 PM
- Wednesday: 10 AM - 6:30 PM
- Thursday: 10 AM - 6:30 PM
- Friday: 10 AM - 6:30 PM
- Saturday: Closed
- Sunday: Closed
- Monday: 10 AM - 6:30 PM
Staff members mentioned: Jerry, Chester
Best Review: Aiden expressed his satisfaction with Jerry's exceptional service, highlighting a purchase of an 18K gold item that he treasures.
Worst Review: Yvonne criticized the store for significant delays in receiving her earrings, claiming the staff refused to issue a refund after nearly two months of waiting.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 55%
Total Customer Feedback Reviewed: 33
Store Phone Number: 7187894310
Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
