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Charles Frankel Jeweler, located at 1927 Avenue U, Brooklyn, NY 11229, is a highly regarded destination for those seeking exceptional engagement ring creation and personalized service. With a long-standing history in the community, the store specializes in custom-made jewelry pieces tailored to individual preferences. Customers frequently commend the store for its outstanding craftsmanship and knowledgeable staff, including owner Barry, who is noted for his creativity and dedication to customer satisfaction.
The shop offers a range of services including engagement ring design, alterations, and jewelry repairs. Clients express appreciation for the welcoming atmosphere and the attentive service provided. While many reviews highlight the high quality of work and reasonable pricing, there are occasional mentions of dissatisfaction regarding specific experiences, pointing to the importance of thorough research before making purchases.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Highlighting the experience of past clients, the store has amassed a respectable number of reviews that reflect strong customer loyalty, with many returning for years.
Best Review:
Mitchell praised the store's outstanding service and unique jewelry selection, expressing satisfaction with his purchase.
Worst Review:
One customer mentioned feeling misled about pricing for a chain, emphasizing the necessity of due diligence when making selections.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|---------------------------|
| Monday: Closed |
| Tuesday: 11:30 AM - 5:00 PM |
| Wednesday: 11:30 AM - 5:00 PM |
| Thursday: 11:30 AM - 5:00 PM |
| Friday: 11:30 AM - 5:00 PM |
| Saturday: 11:30 AM - 5:00 PM |
| Sunday: Closed |
Staff Members: Barry
Positivity Score: 91%
Total Customer Feedback Reviewed: 36
Store Phone Number: 7186482712
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