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Liloveve, located at 457 Grand St, Brooklyn, NY, offers a unique jewelry experience, specializing in custom engagement ring creation. The studio is a boutique gallery and working design space that focuses on handmade pieces, guiding customers through the process of crafting their perfect engagement ring with an array of bespoke options. Caroline Glemann, the owner, is noted for her personalized approach, ensuring that each client feels involved in the design process. With classes available for those interested in learning the art of jewelry making, Liloveve stands out not only as a jeweler but also as an educational venue.
Throughout the 56 reviews reviewed, sentiments are mixed, highlighting both the studio's strengths and weaknesses.
Overall Sentiment from Online Customer Reviews:
- Positive: 84%
- Neutral: 12%
- Negative: 4%
Positive customer feedback emphasizes the artistic talent of Caroline and the exceptional service provided by the staff, with many praising the quality of the engagement rings and the customized, thoughtful experience. Clients are particularly impressed by the guidance offered throughout the design process, attributing their satisfaction to the attentive nature of the service.
Conversely, negative feedback mentions instances of delayed communication and issues with response times, which some customers found frustrating during their engagements with the studio.
Best Review:
A customer expressed appreciation for the engagement ring created by Liloveve, noting the attentive service from Caroline, who patiently guided them through the selection process while helping to shape their ideas into a beautiful design.
Worst Review:
One customer described a lack of communication and follow-through after initially promising service, feeling overlooked and neglected during the process of ordering a bracelet for a special occasion.
Operating Hours:
- Monday to Sunday: 10:00 AM - 7:00 PM
Staff:
- Caroline Glemann
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 56
Store Phone Number: 7183882190
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