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Star Jewelry, located at 44 Graham Ave, Brooklyn, NY 11206, is recognized for its engagement ring creation services, providing customers with a variety of options to express their love. The store operates in Kings County and has been well-regarded in the community for its family-owned and operated model. The phone number for inquiries is (718) 388-8260.
The jeweler offers a range of services that include on-site jewelry repair along with a significant selection of diamonds and gemstones for bridal and fashion jewelry. Many reviews highlight the dedication of the staff, particularly Freddy, who is noted for his craftsmanship and customer care.
Overall Sentiment from Online Customer Reviews:
After reviewing 48 customer reviews, the feedback reflects a mixed sentiment. Approximately 65% of reviewers express positive experiences, 15% are neutral, and the remaining 20% report negative interactions.
Highlight Reviews:
Best Review: Monika praised the exceptional service at Star Jewelry, emphasizing that the staff was attentive and provided quality repairs, which reflects the store's commitment to customer satisfaction.
Worst Review: Susan conveyed disappointment regarding a recent experience, describing poor customer service when returning a broken item. She noted a lack of willingness from the staff to accommodate her request for a refund or exchange, indicating room for improvement in customer relations.
Opening Hours:
- Tuesday: 10 am–6:30 pm
- Wednesday: 10 am–7:30 pm
- Thursday: 10 am–6:30 pm
- Friday: 10 am–6 pm
- Saturday: Closed
- Sunday: 11 am–5 pm
- Monday: 10 am–6:30 pm
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 48
Store Phone Number: 7183888260
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