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Pyramids Jewelry International is a family-owned jewelry store located at 7112 5th Ave, Brooklyn, NY 11209, specializing in high-karat gold and custom engagement ring creation. Since 1995, they have built a reputation for offering a wide variety of beautiful gold jewelry styles, including 18k, 21k, 22k, and 24k. The store operates daily from 9 AM to 6 PM and is known for its honest pricing based on current market rates.
With 81 reviews analyzed, the overall sentiment from online customer reviews is as follows:
- Positive: 50%
- Neutral: 30%
- Negative: 20%
Customers frequently praise the expertise and dedication of the staff, noting that they offer excellent service and reasonably priced jewelry. Many reviews highlight the quality of the gold and custom options available, with specific mention of the welcoming atmosphere for customers looking to create engagement rings. However, some negative feedback has been observed regarding customer service experiences, with occasional reports of unprofessional behavior from staff members, which left certain customers feeling ignored or undervalued.
Best Review: Nabil commended the store for its good prices, quality jewelry, and friendly service, highlighting the overall pleasant shopping experience.
Worst Review: Aziza expressed disappointment with the aggressive treatment from staff and lack of attention to customers' requests, describing a negative experience that overshadowed her visits.
Hours of Operation:
- Monday: 9 AM - 6 PM
- Tuesday: 9 AM - 6 PM
- Wednesday: 9 AM - 6 PM
- Thursday: 9 AM - 6 PM
- Friday: 9 AM - 6 PM
- Saturday: 9 AM - 6 PM
- Sunday: 9 AM - 6 PM
Owners of Pyramids Jewelry International include Fakiha Farag and Ibrahim Salem.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 65%
Total Customer Feedback Reviewed: 81
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