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Malsons Jewelers, located at 464 86th St, Brooklyn, NY 11209, is a family-owned jeweler renowned for its exceptional engagement ring creation services. Customers praise the knowledgeable and friendly staff, including owner Morris and team members such as Linda, Maurice, and Matilda, who strive to provide personalized assistance throughout the ring selection process. Clients often highlight the care and time staff dedicate to helping find the perfect ring that aligns with individual styles and budgets.
The store operates in Kings County and offers a variety of services including jewelry cleaning, repair, restoration, and custom designs. With a current rating of 3.9 stars based on 40 customer reviews, the sentiment overall reflects a strong positive response to their customer service and selection.
Customer Reviews Sentiment:
- Positive: 80%
- Neutral: 10%
- Negative: 10%
Best Review: A customer commended Malsons Jewelers for the outstanding level of service, stating that the staff treated them like family while helping find the perfect engagement ring. The personalized attention and knowledgeable advice received left them feeling satisfied and valued.
Worst Review: One reviewer expressed frustration with a particular sales associate who came off as rude and dismissive during their visit. The lack of timely assistance left the customer feeling unimportant and dissatisfied with their interaction.
Operating Hours:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
Staff Members: Morris, Linda, Maurice, Matilda
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 40
Store Phone Number: 7184916666
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