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Ralph's Jewelry, located at 1322 Kings Hwy, Brooklyn, NY 11229, has been serving customers for over 20 years. This family-owned jeweler specializes in engagement ring creation, providing a range of beautiful jewelry, watches, and custom services. Customers appreciate the effort of the staff who are often described as courteous and dedicated, making the jewelry selection and purchasing process smooth and enjoyable. The store offers repair services and engages customers through various platforms, indicating a commitment to customer care.
However, Ralph's Jewelry has received mixed reviews regarding the quality of products and customer service. While many highlight experiences of exceptional service and quality products, others report issues such as perceived dishonesty and dissatisfaction with products purchased.
Overall, a total of 84 reviews were examined to gather insights on this jeweler. The feedback reflects an approximate sentiment of:
- Positive: 45%
- Neutral: 20%
- Negative: 35%
Many positive comments emphasize great customer care and an excellent selection of jewelry, while the negative reviews often mention grievances regarding product quality and unpleasant interactions with staff.
Best Review:
Arkadiy praised the engaging customer service and high quality of the engagement ring he purchased. He noted that both the experience and the product exceeded his expectations.
Worst Review:
Dona expressed disappointment after purchasing what she believed was white gold, only to discover that it tarnished quickly. She felt misled and cited poor customer support in her efforts to resolve the issue.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|-------------------------|
| Wednesday: 10 AM - 6:30 PM |
| Thursday: 10 AM - 6:30 PM |
| Friday: 10 AM - 5 PM |
| Saturday: Closed |
| Sunday: 11 AM - 6 PM |
| Monday: 10 AM - 6:30 PM |
| Tuesday: 10 AM - 6:30 PM |
Positivity Score: 55%
Total Customer Feedback Reviewed: 84
Store Phone Number: 7186458998
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