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Martha Jewelry, located at 4915 5th Ave, Brooklyn, New York, 11220, is a renowned jeweler known for its extensive selection of 14K gold jewelry and expertise in engagement ring creation. Customers have highlighted the store’s decent range of rings, necklaces, bracelets, and watches from reputable brands like Seiko and Citizen. The phone number for inquiries is (718) 854-7168.
The store operates in Kings County and boasts a variety of services, including jewelry repair. The general sentiment from the 29 reviews analyzed is mixed, with both commendations and criticisms of the service.
Customer Reviews Sentiment:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Positive reviews often commend the knowledgeable and friendly staff, as well as the quality of the jewelry. Many customers appreciate the assistance in finding perfect pieces, expressing satisfaction with their purchases and the overall shopping experience.
However, some negative feedback pertains to the quality of repairs and customer service experiences, with specific mention of mishandled watch battery replacements and dissatisfaction with resolution efforts.
Best Review:
Richard praised Martha Jewelry as an amazing store with an incredible selection, highlighting the exceptional customer service he received, encouraging others to visit.
Worst Review:
Jadetsy expressed deep frustration over a poor experience involving watch battery replacements, detailing unprofessional service and damage to her watches, which went unaddressed by the staff.
Opening Hours:
| Day | Hours |
|-----------|-------------------------|
| Monday | 10:30 AM - 7:30 PM |
| Tuesday | 10:30 AM - 7:30 PM |
| Wednesday | 10:30 AM - 7:30 PM |
| Thursday | 10:30 AM - 7:30 PM |
| Friday | 10:30 AM - 7:30 PM |
| Saturday | 10:30 AM - 7:30 PM |
| Sunday | 10:30 AM - 6:30 PM |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 29
Store Phone Number: 7188547168
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