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Golden Flamingo, located at 312 Brighton Beach Ave, Brooklyn, NY, is a notable jeweler specializing in engagement ring creation. With over 2,000 stunning pieces in certified 585 (14kt) rose and white gold, they pride themselves on quality craftsmanship and excellent customer service. The store offers a variety of engagement rings, wedding bands, and fine jewelry, alongside European silver tableware.
Operating hours are as follows:
- Monday: 12 PM - 6 PM
- Tuesday: 12 PM - 6 PM
- Wednesday: 12 PM - 6 PM
- Thursday: 12 PM - 6 PM
- Friday: 12 PM - 6 PM
- Saturday: 12 PM - 5 PM
- Sunday: 12 PM - 5 PM
Phone: 718-891-4653
Customer feedback reveals a mix of sentiments from reviews, with 75 reviews analyzed.
Overall Sentiment from Online Customer Reviews:
- Positive: 67%
- Neutral: 20%
- Negative: 13%
Positive comments frequently mention the quality of the jewelry and the attentive, helpful staff. Customers appreciate the wide selection of rose gold engagement rings and the store's commitment to customer care, often noting the quality and beauty of the pieces they purchased.
Negative reviews cite issues regarding customer service and the quality of some products. Several customers expressed dissatisfaction with the handling of returns, feeling that the service fell short of their expectations.
Best Review:
Masha praised Golden Flamingo as one of her favorite places for gifts, highlighting the exceptional service provided by a staff member named Natasha, who consistently goes above and beyond to ensure customer satisfaction.
Worst Review:
Ali reported receiving poor quality gold earrings for his baby, claiming that the gold darkened quickly and the advertised stones were much smaller than expected, leading to disappointment with the purchase.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 77%
Total Customer Feedback Reviewed: 75
Store Phone Number: 7188914653
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