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Dorian's Jewelry is a well-established jeweler located at 5507 5th Ave, Brooklyn, NY 11220, serving the Sunset Park community since 2001. The store is recognized for its fine jewelry offerings, particularly in the creation of engagement rings, diamond wedding bands, and a diverse selection of gold and silver earrings, necklaces, and rings. Customers can also benefit from services such as jewelry repair, resizing, and custom name plates for necklaces and earrings. Dorian's Jewelry has garnered a customer-friendly atmosphere, with staff noted for their helpful service and extensive knowledge in jewelry selection.
The store has received 26 reviews that reveal a mixed sentiment regarding customer satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%
Positive reviews often highlight the excellent customer service and fair pricing, along with a good selection of jewelry. For instance, customers appreciated the assistance given in selecting pieces, with many sharing positive experiences related to engagement and wedding jewelry.
Negative reviews, however, mention issues like unsatisfactory repair services and concerns about pricing during quotes for custom pieces. Some customers expressed disappointment with the quality of repair work and communication.
Best Review:
Levi praised Dorian's Jewelry for their impressive selection of watches, specifically mentioning the knowledgeable staff who helped him choose a beautiful watch that suited his taste.
Worst Review:
Maria expressed her frustration over a negative repair experience, stating she felt that the service was not worth the money spent, as the quality of the work was poor.
Operating Hours:
Monday – Friday: 10:30 AM – 7:30 PM
Saturday: 10:30 AM – 7:30 PM
Sunday: 10:30 AM – 6:30 PM
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 26
Store Phone Number: 7185679019
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