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Bellcraft Jewelry, located at 1656 Sheepshead Bay Rd, Brooklyn, NY, is a charming spot for those looking to create their dream engagement rings. This local jeweler has built a reputation in the Brooklyn community for its personalized service and unique jewelry offerings. The owner, Andrew S., is known for being friendly and approachable, making the design process feel special and collaborative.
Customers often praise the store for its fair pricing and quality craftsmanship. Many love that Andrew takes the time to understand their ideas and desires, creating custom pieces that truly reflect their personal style. However, some reviews do indicate room for improvement in customer service, with a few customers expressing disappointment over repair costs and other service aspects.
Customer Sentiment: Approximately 70% of customers express high satisfaction, while 20% have neutral feelings, and 10% report unresolved issues.
Opening Hours:
- Tuesday to Friday: 10:00 AM – 5:45 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday and Monday: Closed
Best Review: Bella appreciated the quick and efficient repair services, noting that her family has been loyal customers for years and feeling warmly welcomed each visit.
Worst Review: Sandra had a frustrating experience when faced with additional charges for fixing her wedding band after experiencing multiple stone issues, which she felt the jeweler should have addressed for free.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 6
Store Phone Number: 7187697745
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