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Golden Eagle Jewelry, located at 6621 18th Ave, Brooklyn, NY, is a family-owned jeweler with a legacy that spans over 40 years, making it a cherished destination for engagement ring creation. Known for its diverse selection of 14k gold and silver jewelry, the store specializes in custom and ready-made engagement rings, alongside services like in-house repairs and engravings. Customers appreciate the knowledgeable and friendly staff, particularly Brian, who takes the time to explain details and provide care instructions for jewelry.
However, some reviews indicate inconsistency in service, with a notable critique regarding a negative repair experience where a customer's watch was returned in a damaged state. On the other hand, many patrons express satisfaction with the prompt service and professionalism of the team.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Best Review:** John highlighted the friendly atmosphere and quality selection, mentioning a long-standing relationship with the store that has been satisfying and without regret.
**Worst Review:** Xavier described his experience as disastrous, noting that a simple repair led to irreversible damage inflicted by the staff during the process.
**Opening Hours:**
- Monday: 11:00 AM - 6:30 PM
- Tuesday: 11:00 AM - 6:30 PM
- Wednesday: 11:00 AM - 6:30 PM
- Thursday: 11:00 AM - 6:30 PM
- Friday: 11:00 AM - 6:30 PM
- Saturday: 11:00 AM - 6:30 PM
- Sunday: Closed
Staff Members: Brian
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 27
Store Phone Number: 7182322670
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