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L & R Jewelers, located at 6713 18th Ave, Brooklyn, NY 11204, provides a welcoming atmosphere for those seeking personalized engagement ring creation and various jewelry services. The establishment is known for its knowledgeable staff, particularly the owner, Lenny, who is often praised for his friendliness and willingness to help customers find the right piece. The store offers a range of services including jewelry repairs, watch battery installations, and an impressive selection of engagement rings, gold, and silver chains.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: Closed
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 11:00 AM - 3:00 PM
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is largely positive, reflecting a 73% positive, 20% neutral, and 7% negative response atmosphere. Many customers appreciate the quality and selection of jewelry offered, as well as the helpfulness of the staff.
Best Review:
A customer named Jay emphasized the exceptional quality, reasonable prices, and integrity of the staff, highlighting a positive experience while searching for engagement rings.
Worst Review:
In contrast, Frank shared an experience that felt impersonal and lacking in customer service, citing a frustrating visit for a simple watch band installation.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff: Lenny
Positivity Score: 83%
Total Customer Feedback Reviewed: 11
Store Phone Number: 7182347500
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