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D.J. Jewelry, located at 305 Church Ave, Brooklyn, NY 11218, is a reputable jeweler known for its engagement ring creation and excellent customer service. With an array of beautiful jewelry and a strong focus on custom pieces, the shop has become a go-to destination for couples looking to craft their ideal engagement rings. The experienced staff, including respected jeweler Denise and repair expert Robin, ensures that clients receive personalized attention throughout the design process.
Operating in Kings County, D.J. Jewelry specializes in fine jewelry, custom diamond creations, and repair services. The positive online sentiment highlights their dedication to quality craftsmanship, competitive pricing, and friendly service, while some customers express concerns about occasional miscommunications regarding repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
**Customer Reviews Sentiment**:
A majority of the reviews are positive, with many clients praising the quality of service and the stunning selection of jewelry. However, a few negative sentiments regarding specific repair experiences remind potential customers to communicate clearly.
**Opening Hours**:
| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
**Staff Members**:
Denise, Robin
Best Review: A customer noted the exceptional customer service, specifically mentioning Denise's courteous demeanor and the quality of repairs that have kept them returning for over a decade.
Worst Review: A review highlighted a negative experience where a customer felt that their pearls were replaced with plastic beads during a repair, resulting in significant dissatisfaction and a sense of mistrust towards the jeweler.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 31
Store Phone Number: 7189726907
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