SHOP ENGAGEMENT RINGS WITH JEWELER AI
START NOW!
Kay Jewelers located at 5376 Kings Plaza, Brooklyn, NY 11234-5216, offers a wide range of services, particularly excelling in engagement ring creation. The experienced staff provide personalized assistance, guiding customers through their options to find the perfect piece. The store's ambiance is described as welcoming, and many customers commend the attentive service, particularly from the associates named Moe, Jeffery, and Lizzie.
Operating in Kings County, the store specializes in not just engagement rings but also wedding bands, diamond upgrades, custom and special orders, jewelry maintenance, and repairs. Customers have noted the quality of the jewelry and the reliability of services offered.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews indicates a mixed experience. Approximately 60% of reviews are positive, praising the knowledgeable staff and their ability to assist in finding the right jewelry. About 25% are neutral, reflecting general service experiences, while 15% depict negative sentiments regarding wait times and inconsistent service quality.
**Opening Hours:**
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 9:00 PM |
| Tuesday | 10:00 AM - 9:00 PM |
| Wednesday | 10:00 AM - 9:00 PM |
| Thursday | 10:00 AM - 9:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 8:00 PM |
**Staff Members:**
- Moe
- Jeffery
- Lizzie
Best Review:
A customer expressed great satisfaction with the excellent service provided by Jeffery, highlighting his extensive knowledge and helpfulness in finding a suitable engagement ring.
Worst Review:
One reviewer shared disappointment over a prolonged wait time and felt neglected by the staff, questioning the store's customer service standards.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 220
Store Phone Number: (718) 859-5739
Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
