Ar-Mar Jewelry, located at 719 W William Cannon Dr, Suite 107, Austin, TX 78745, is a family-owned jewelry store specializing in fine jewelry, including engagement ring creation and custom designs. Known for their exceptional service and craftsmanship, the business has been a trusted destination in the community for over two decades. Customers appreciate the friendly and knowledgeable staff, led by owner Arcadio M. They offer a range of services, such as ring resizing, stone replacement, and jewelry repairs, along with a stunning selection of engagement rings crafted from 14K yellow and white gold, diamonds, and gemstones.
Operating in Travis County, Ar-Mar Jewelry is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:30 PM, and closed on Sundays.
Overall, 146 reviews have been analyzed.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 75%
Neutral sentiment: 15%
Negative sentiment: 10%
Customers generally have a positive view of Ar-Mar Jewelry, praising the quality of workmanship and friendly service, although some have raised concerns about customer service experiences.
Best Review: A customer noted the excellent experience with Ar-Mar Jewelry when they had their engagement ring resized promptly and at a fair price, highlighting the personalized service and friendly approach of the staff.
Worst Review: Another customer mentioned dissatisfaction over what they considered unprofessional behavior when they felt that their requests and instructions were not met during a jewelry repair process, indicating frustration with the service.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|----------------------|
| Monday: 10:00 AM - 6:00 PM |
| Tuesday: 10:00 AM - 6:00 PM |
| Wednesday: 10:00 AM - 6:00 PM |
| Thursday: 10:00 AM - 6:00 PM |
| Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 5:30 PM |
| Sunday: Closed |
Staff members include Arcadio M.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 146