Treasures Custom Jewelry is a well-established jeweler in Austin, Texas, specializing in custom engagement ring creation. The team brings over 25 years of experience in the wholesale market and has successfully expanded their business since opening in 1990. They offer a variety of services including jewelry repair, custom piece creation, and financing options, making it a great choice for those looking to design a unique engagement ring.
Located at 5501 N Interstate 35 Frontage Rd, Austin, TX 78723, Treasures Custom Jewelry operates in Travis County and has a range of knowledgeable staff who are dedicated to providing excellent customer service. The jeweler is praised for its fair prices, friendly staff, and professional service.
Operating Hours:
- Monday: 11 AM – 7 PM
- Tuesday: 11 AM – 7 PM
- Wednesday: 11 AM – 7 PM
- Thursday: 11 AM – 7 PM
- Friday: 11 AM – 8 PM
- Saturday: 11 AM – 8 PM
- Sunday: 12 PM – 6 PM
Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews indicates a mixed experience. Approximately 65% of reviews are positive, praising the store's selection and customer service, particularly highlighting individual staff members like Val. Around 25% of reviews are neutral, suggesting some areas for improvement, while 10% of reviews are negative, focusing on issues such as customer service delays and potential dissatisfaction with product quality.
Best Review:
A customer named B J shared a positive experience, noting the store's great selection and fair prices coupled with friendly staff. The review emphasized a good shopping experience and satisfaction with the purchases made.
Worst Review:
Amanda expressed significant disappointment, indicating that the store lost a diamond from her engagement ring during resizing and has since provided an unsatisfactory response over the past month.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 195