National Pawn & Jewelry, located at 11304 N Interstate 35, Austin, TX 78753, is a prominent option for those seeking services related to engagement ring creation. With a phone number of (512) 836-3458, this jewelry store operates within Travis County and is known for its commitment to customer service and quality.

The establishment has garnered a favorable reputation, holding a rating of 4.2 based on 5 reviews. Customers frequently praise the friendly and professional staff, including individuals like Kevin and Maria, who are recognized for their attentive service and expertise in guiding customers through the process of purchasing or pawning items.

However, not all feedback is positive; some reviews point out individual negative experiences, primarily related to staff interactions and specific transactions that did not meet customer expectations.

**Overall Sentiment from Online Customer Reviews:**
Positive: 80%
Neutral: 20%
Negative: 0%

**Best Review:** Sandra highlights the exceptional customer service at National Pawn & Jewelry, commending staff members like Kevin and Eva for their helpfulness and professionalism in answering questions about buying and pawning items.

**Worst Review:** Craig expresses dissatisfaction with one staff member, critiquing the advice given about his camera, indicating that he had a better experience at another pawn shop where more assistance was provided.

**Opening Hours:**
- Monday - Friday: 9:00 AM - 7:00 PM
- Saturday: 9:00 AM - 6:00 PM
- Sunday: 11:00 AM - 4:00 PM

Staff mentioned in the reviews include Kevin, Eva, and Maria.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*