Korman Fine Jewelry, located at 5011 Burnet Rd, Suite #100, Austin, TX 78756, is known for its exceptional engagement ring creation and customer service. This locally-owned jeweler, established in 1973, has built a reputation in Travis County for its stunning selection of fine jewelry and luxury watches, with a dedicated team focusing on personal, pressure-free consultations.
With a total of 777 customer reviews, sentiments reflect a mixed atmosphere towards the jeweler.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%
Many customers praise the knowledgeable and friendly staff for offering great service, with special mentions of Eric and Griffin for providing a welcoming and informative shopping experience. They are known to help guide customers through the ring selection process, making it a memorable part of the engagement journey.
However, some reviews highlight negative experiences, particularly regarding the perceived pressure to purchase additional jewelry before considering a Rolex watch purchase.
Best Review:
Alex appreciated the helpfulness and professionalism of the staff during his search for a Rolex, sharing how the welcoming atmosphere and expert guidance made him excited about future purchases.
Worst Review:
Gene felt disrespected by the staff during his visit, claiming he was ignored and received a condescending attitude, leading him to decide against making future purchases.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Hours |
|------------------|
| Monday - Friday: 10 AM - 6 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: Closed |
Staff members mentioned include Eric, Griffin, and others who contribute to the store's high-quality service.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 777