Ngoc Tran Jewelry, located at 10901 N Lamar Blvd Ste A-106, Austin, TX 78753, is a notable jeweler specializing in engagement ring creation and other jewelry services. With a current rating of 3.5 based on 19 reviews, this establishment caters to a wide array of customers looking for exquisite jewelry pieces and repair services. The store is known for offering watch battery replacements and resizing services, enhancing client satisfaction.

Operating hours for Ngoc Tran Jewelry are as follows:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: 10:00 AM - 7:00 PM

Staff members are noted for their attentiveness, with positive remarks highlighting their honesty and dedication to customer service, though mixed language skills can sometimes present challenges in communication.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 25%
- Negative: 15%

Positive reviews commend the quality of work, especially in resizing rings and replacing watch batteries at reasonable prices. Customers appreciate the friendly and quick services provided.

Negative reviews often focus on experiences related to poor communication or customer service, particularly mentioning situations where customers felt dismissed or undervalued after expressing concerns.

Best Review: A customer praised the affordability and quality of work at Ngoc Tran Jewelry, stating satisfaction with watch battery replacements and ring resizing, highlighting attentive service and reasonable pricing.

Worst Review: Another customer reported frustration over their engagement ring resizing, criticizing the quality of the repair and claiming that the staff was unhelpful in addressing the issues.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.