Helzberg Diamonds, located at 2901 S Capital of Texas Hwy Ste K3, Austin, TX 78746, serves the Travis County area. This well-known jewelry store specializes in a variety of diamond jewelry items, particularly engagement rings, wedding bands, and fine jewelry pieces. Customers appreciate the extensive selection and the knowledgeable staff, like Dina and Dominic, who provide exceptional assistance in choosing the perfect ring for special occasions.

Many positive reviews highlight the high-quality jewelry and the personalized attention the associates give to customers exploring engagement options. While the store has received accolades for its welcoming atmosphere and helpful nature, there have been notable complaints about customer service issues, particularly regarding engagement ring repairs and sizing.

Overall Sentiment from Online Customer Reviews: Customers have expressed mixed feelings, with 58% giving positive feedback, 14% registering neutral responses, and 28% voicing negative sentiments.

Opening Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

Staff Mentioned: Dina, Dominic

Best Review: A customer praised the incredible selection and the attentive service provided by Dina, emphasizing how comfortable and welcome the staff made them feel during their engagement ring shopping experience.

Worst Review: A reviewer expressed frustration over repeated issues with engagement ring repairs, highlighting dissatisfaction with the response from management regarding the diamond replacement process.