Helzberg Diamonds Broomfield CO

Helzberg Diamonds is a renowned jewelry store specializing in engagement rings and a variety of fine jewelry. Located at 1 W FlatIron Crossing Dr #1076, Broomfield, CO 80021, this store boasts a team of knowledgeable associates dedicated to providing exceptional service to customers. Their experienced staff, including notable team members like Leo and Aleana, are committed to helping clients find the perfect ring, offering personalized consultations to guide customers through the engagement ring creation process.

The store offers an extensive selection of diamonds and customization options, ensuring that each piece can be tailored to meet individual preferences. They also provide jewelry repair services and an array of financing options to make purchasing easier for clients.

Customer feedback highlights a diverse range of experiences. Many shoppers commend the helpfulness and friendliness of the staff, often specifically mentioning Leo's outstanding service, which enhances the overall shopping experience. Positive sentiments reflect satisfaction with the selection of unique engagement rings and the personalized attention from the associates.

On the flip side, some reviews indicate dissatisfaction due to perceived inadequate customer service, with examples of negative experiences related to repairs and staff attitudes, suggesting that not all interactions meet expected standards.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 15%
Negative: 20%

Best Review: Lindsay expresses gratitude for Leo and Aleana's assistance, noting that they look forward to returning for ring inspections due to the warm atmosphere and excellent service.

Worst Review: Jessie criticizes the store for poor customer service, feeling that staff treated customers differently based on their appearance, leading to an unsatisfactory shopping experience.

Opening Hours:
- Monday: 10:00 AM - 08:00 PM
- Tuesday: 10:00 AM - 08:00 PM
- Wednesday: 10:00 AM - 08:00 PM
- Thursday: 10:00 AM - 08:00 PM
- Friday: 10:00 AM - 08:00 PM
- Saturday: 10:00 AM - 08:00 PM
- Sunday: 11:00 AM - 06:00 PM

Staff Members Mentioned: Leo, Aleana

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.