Villarreal Fine Jewelers, located at 7600 Burnet Road, Suite 520, Austin, Texas, is a prominent jeweler known for its exceptional engagement ring creation and personalized service. The owner, Joseph Villarreal, and the skilled jewelry designer Malcolm Brown have both received high praise from customers for their dedication to craftsmanship and customer satisfaction. They focus on custom jewelry design, transforming unique ideas into stunning engagement rings and wedding bands.
With a total of 215 reviews, the sentiment towards Villarreal Fine Jewelers is overwhelmingly positive. Customers highlight the attentive, professional service provided by the staff, appreciating the personalized approach to the design process. Many reviewers note the extensive knowledge of gemstones and jewelry, stating that both Joseph and Malcolm take the time to educate clients on their options.
Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 3%
- Negative: 2%
Customers appreciate the welcoming atmosphere in their private appointments and the expertise that guides them through custom designs, ensuring the final product exceeds their expectations. However, a few customers have reported minor issues with specific creations that did not fully reflect their original vision.
Best Review: Valerie commended the friendly and thorough service, emphasizing the jeweler's commitment to customer satisfaction and the quality of the ring cleaning she received, making her feel valued throughout the process.
Worst Review: Kara expressed dissatisfaction about her custom ring not meeting her specifications, feeling that the jeweler did not fully understand her design preferences.
**Opening Hours:**
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 1:00 PM
- Sunday: Closed
**Staff Members:**
- Joseph Villarreal
- Malcolm Brown
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 215
Store Phone Number: 5122318502