Blue Nile Store - Domain Northside Austin TX
Located in the vibrant Domain Northside, Blue Nile offers an exceptional selection of engagement rings, wedding bands, and fine jewelry. The showroom, situated at 11700 Rock Rose Ave, Ste 122, Austin, TX 78758, operates within Travis County and provides a welcoming environment for those looking to create personalized jewelry pieces. Customers can explore various jewelry styles, including gold necklaces, pearl jewelry, and diamond earrings, with the assistance of knowledgeable Personal Jewelers.
The store encourages making appointments for personalized service, but walk-ins are always welcomed. Customers appreciate the team’s expertise and friendliness, which significantly contribute to a positive shopping experience. With a range of services offered, from resizing to the creation of custom jewelry, Blue Nile aims to make the jewelry buying process engaging, informative, and enjoyable.
Operating Hours:
- Sunday: 12:00 PM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
Staff mentioned include Personal Jewelers who provide one-on-one consultations to enhance the customer experience.
Overall Sentiment from Online Customer Reviews:
The store has received a mixed overall sentiment based on 32 reviews analyzed, presenting a balance of positive and negative experiences. Positive sentiments account for approximately 60%, while negative experiences contribute around 25%, with 15% being neutral.
Highlight Reviews:
Best Review: Elizabeth praised the exceptional selection and helpful customer service at Blue Nile, noting the attentive nature of the staff and their dedication to assisting customers with their jewelry needs.
Worst Review: Li expressed significant disappointment with the customer service experience regarding the resizing of a wedding band, indicating that the prolonged process negatively impacted their upcoming wedding plans.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
