Ray's Watch and Jewelry Repair, located at 10000 Research Blvd #258, Austin, TX 78759, offers exceptional services for those seeking to create a unique engagement ring. With a solid reputation in Travis County, the jeweler specializes in both jewelry and watch repair, ensuring a variety of services tailored to customer needs. The shop operates Monday through Saturday from 10:00 AM to 5:00 PM, allowing ample opportunity for customers to consult with the staff.

The positive customer sentiment highlights the friendly and expert service provided by the team at Ray's. Many reviews celebrate the knowledgeable staff and the meticulous attention to detail during the engagement ring creation process. Customers appreciate the options for personalization and the quality craftsmanship displayed in the pieces.

On the flip side, some customers have reported dissatisfaction with the pricing structure and occasional delays in service. However, these negative reviews are generally outnumbered by satisfied clients who commend Ray's for its quality and reliability.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Nick praised the shop for offering various warranty options at reasonable prices, showcasing the reassuring customer service and value provided by the staff.

Worst Review: No negative review was specifically shared that details severe issues with service or quality.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|------------------------|
| Monday to Saturday: 10:00 AM - 5:00 PM |

Staff members mentioned include Nick, along with an unspecified owner.