Tiffany & Co., located at 11601 Century Oaks Terrace, Austin, TX 78758, is a renowned jeweler specializing in the creation and customization of exquisite engagement rings and fine jewelry. The store operates under the guidance of a knowledgeable and attentive staff, many of whom have been recognized for their exceptional customer service. Regular reviews highlight the welcoming atmosphere, with staff often providing helpful insights on the variety of choices available, particularly concerning the 4 Cs of diamonds.

Operating hours are as follows:
- Monday to Thursday: 10:00 AM - 8:00 PM
- Friday and Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Phone: (512) 835-7300

The shop provides a range of services including jewelry cleaning and repair, alongside expert guidance for clients looking to create a unique engagement ring tailored to their preferences.

Overall Sentiment from Online Customer Reviews:
Positive sentiments account for approximately 65%, neutral at 20%, and negative at 15%. Many clients commend the staff for their friendly and knowledgeable assistance, especially in the realm of engagement ring selection. However, there are noted instances of dissatisfaction regarding customer service experiences at times, particularly regarding the handling of repairs and inquiries.

Best Review:
A customer named Juliana praised the attentive and accommodating service provided by Sherry, highlighting how her guidance made the process of selecting the perfect engagement ring enjoyable and seamless.

Worst Review:
In contrast, a review by Andrew expressed disappointment in the quality of work done on a vintage watch, questioning the standards upheld by Tiffany & Co., particularly regarding a less-than-ideal replacement band.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Staff Members:**
- Sherry
- Hayden
- Janet Chun
- Peng
- Amy