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Franzetti Jewelers, located at 3707 Kerbey Lane, Austin, TX 78731, offers exceptional services specializing in engagement ring creation, custom jewelry design, and repair services. The family-owned business has been serving the Austin community since 1987, and is known for its outstanding craftsmanship and personal attention. The store operates in Travis County and emphasizes building lasting relationships with clients. The team, including owners Monte, Bobby, and Keri Franzetti, is dedicated to helping customers find or create the perfect engagement ring and provides detailed consultations to ensure every design meets their clients' visions.
With 374 reviews analyzed, the overall sentiment from online customer reviews is positive. Positive sentiments account for approximately 90%, with 5% neutral, and 5% negative.
Best Review: A customer praised the Franzetti team for exceptional service and expertise during the custom engagement ring creation process, highlighting the warmth and knowledge displayed by staff members.
Worst Review: Another review expressed disappointment over the handling of a simple repair, citing an unsatisfactory experience with the time taken and the final outcome.
**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 374
Store Phone Number: 5124501121
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