The Austin Diamond Room, located at 9390 Research Blvd, Bldg 1 in Austin, TX, is a delightful destination for anyone in search of a custom engagement ring. Operating by appointment only, this private jeweler has garnered a strong reputation in Travis County for its personalized service and exceptional craftsmanship, particularly in engagement rings, wedding bands, and custom jewelry topped off with both mined and lab-grown diamonds.

With the owner, Matt O'Desky, leading the charge, customers rave about the attentive and no-pressure environment. Matt and his team take time to educate clients on diamonds and jewelry design, ensuring they feel confident and informed every step of the way. This supportive approach has made the ring-purchasing experience not only enjoyable but memorable.

Customer Sentiment: Approximately 80% of customers report high satisfaction, while 10% feel neutral, and another 10% have shared less favorable experiences.

Opening Hours:
Monday to Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

Best Review: Shannon praised the exceptional service and beautiful design, stating that her engagement ring exceeded her expectations and highlighted the team’s ability to capture personal touches in custom designs.

Worst Review: T expressed disappointment regarding a long wait for service and issues with communication, leaving her frustrated with the experience although she appreciated initial consultations.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.