Benold's Jewelers, located at 2900 W Anderson Ln, Austin, TX 78757, is renowned for its exceptional craftsmanship in creating engagement rings. This family-owned establishment has built a strong reputation in Travis County, thanks to its dedicated staff and personalized service. The jewelers, including experienced professionals like Hallie, Milton, and Maria, provide expert guidance throughout the ring selection process. Customers appreciate the team's ability to cater to individual preferences, helping couples design unique, custom engagement rings while offering valuable advice on diamond cuts, styles, and care.

The store's atmosphere is described as warm and welcoming, creating a comfortable environment for those making significant purchases. Many reviews highlight the attention to detail and care provided by the staff, emphasizing that customers never feel pressured to buy. Benold's also offers various services, including jewelry repair and custom design, enhancing its appeal as a one-stop destination for fine jewelry.

Despite the overwhelmingly positive feedback, a few customers have noted occasional slow turnaround times for custom work. However, the exceptional quality and customer service seem to outweigh any minor inconveniences.

Overall Sentiment from Online Customer Reviews:
Positive: 93%
Neutral: 5%
Negative: 2%

Highlight Reviews:
Best Review: A customer praised the knowledgeable and patient support they received while designing a custom engagement ring, feeling valued and respected throughout the process, particularly highlighting the expertise of staff member Maria.
Worst Review: One individual expressed disappointment with the slow turnaround times for custom ring adjustments, which somewhat detracted from their overall experience, though they acknowledged the quality of the craftsmanship.

Business Hours:
Monday – Saturday: 11:00 AM – 5:00 PM

Staff Members: Hallie, Milton, Maria

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.