Ricky Wilson Jewelers, located at 7115 Woodrow Ave, Austin, TX 78757, is a well-established jeweler in Travis County, renowned for its exceptional engagement ring creation services. With a solid rating of 4.5 based on 23 customer reviews, the jeweler has garnered a reputation for quality craftsmanship and personalized customer service. Ricky Wilson, a JA Certified Master Bench Jeweler with over 35 years of experience, leads a knowledgeable staff dedicated to delivering high-quality jewelry solutions.
Clients appreciate the store's ability to create custom engagement rings that reflect their unique taste and preferences, highlighting the skill and creativity involved in the design process. The jeweler offers a welcoming atmosphere where customers feel valued and understood, making it a trusted choice for meaningful purchases. They are known for providing reasonable pricing and excellent service, which explains the positive feedback from many reviewers.
Unfortunately, there are some noteworthy concerns. A few reviewers have mentioned issues with quality control and communication; one customer expressed disappointment over a lost gold scrap during a resizing project.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
**Highlight Reviews**
Best Review: A customer praised Ricky Wilson Jewelers for their incredible workmanship on a custom ring, emphasizing the extraordinary skill and creativity that went into the piece.
Worst Review: Another reviewer expressed dissatisfaction due to a missing gold scrap after a resizing, highlighting a negative experience with service quality.
Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:30 AM - 4:00 PM
- Sunday: Closed
Staff Members:
- Ricky Wilson
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 23
Store Phone Number: 5124676131