Caleesi Designs Jewelers is a premier custom jewelry store located at 2620 S Lamar Blvd, Ste A, Austin, TX 78704, proudly serving Travis County. Renowned for creating exquisite engagement rings, they specialize in crafting unique pieces that reflect each customer's personal style. The staff, including co-owners Steve Werbeck and Cathy Miller, are noted for their professionalism, creativity, and a welcoming atmosphere that encourages collaboration throughout the design process. Customers appreciate the transparent pricing and the extensive expertise that helps ease the often-daunting experience of selecting an engagement ring.
With a total of 779 reviews, Caleesi Designs has garnered a reputation for exceptional service and quality craftsmanship. Reviewers often highlight their satisfaction with the custom design process, attention to detail, and the ability of the team to bring their visions to life. However, a few negative experiences were noted, particularly regarding resizing issues and miscommunication.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 90%
Neutral sentiment: 7%
Negative sentiment: 3%
**Best Review:** A customer praised Caleesi Designs for their exceptional ability to custom-make a ring using heirloom stones. They expressed appreciation for the attentive and friendly service received throughout the entire creative process, emphasizing that the final piece far exceeded their expectations.
**Worst Review:** A customer expressed disappointment regarding the resizing of their ring, stating that despite paying for the service, the ring had not been resized correctly. They felt that their feedback lacked adequate resolution, leading to their frustration with the experience.
**Operating Hours:**
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed
Staff members: Steve Werbeck, Cathy Miller
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 93.5%
Total Customer Feedback Reviewed: 779
Store Phone Number: 512-916-9253
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Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.