The Menagerie is a distinguished jewelry store located at 2630 Exposition Blvd, Suite G06, Austin, TX 78703, in Travis County. This well-established jeweler has been serving the community since 1978, specializing in engagement ring creation and a variety of custom jewelry services. The owner, Vickie Roan, and her dedicated staff, including Josh, are praised for their exceptional customer service and personalized attention, making the ring selection and design process enjoyable for customers.
The Menagerie offers a wide range of services, including custom engagement ring design, bridal and gift registries, and expert jewelry repairs. The atmosphere in the store is welcoming, with many customers commenting on the attentive and knowledgeable staff who prioritize finding the perfect pieces tailored to their clients' needs.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 87%
Neutral sentiment: 10%
Negative sentiment: 3%
Positive reviews often highlight the outstanding customer service, with many customers expressing appreciation for the staff's expertise and the unique selections available. Negative feedback is rare but includes occasional complaints regarding specific experiences rather than overall service quality.
Best Review: Jayde commended the store for its wide selection and excellent service, noting the helpfulness of the staff in finding the exact piece desired.
Worst Review: Jane expressed disappointment after witnessing a staff member being rude to a colleague, leading her to choose to shop elsewhere.
Opening Hours:
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 12:00 PM
- Sunday: Closed
Staff members mentioned: Vickie Roan, Josh.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 56