Zales Jewelers, located at 2901 Capitol Of Texas Hwy S, A11, Austin, TX 78746, operates within Travis County and specializes in creating exquisite engagement rings and providing exceptional jewelry services. This location prides itself on a diverse selection of diamond and precious jewelry, including custom engagement ring creation tailored to meet individual preferences. The store is known for its helpful staff, including employees like Maryam, Gabriella, and Lana, who have received praise for their attentive service and knowledge about jewelry.

The store's operating hours are as follows:
| Day | Hours |
|-----------|-------------------|
| Thursday | 10:00 AM - 8:00 PM|
| Friday | 10:00 AM - 9:00 PM|
| Saturday | 10:00 AM - 9:00 PM|
| Sunday | 12:00 PM - 6:00 PM|
| Monday | 10:00 AM - 8:00 PM|
| Tuesday | 10:00 AM - 8:00 PM|
| Wednesday | 10:00 AM - 8:00 PM|

Overall, Zales Jewelers has garnered a variety of reviews, totaling 183. Many customers appreciate the quality of service they receive during their jewelry shopping experience, particularly for engagement rings. However, some reviews express frustrations regarding store hours and communication.

Overall Sentiment from Online Customer Reviews:
Positive: 62%, Neutral: 24%, Negative: 14%

Best Review:
Leonard highlighted the amazing service and great selection of rings available, suggesting that others should consider visiting the store for jewelry needs.

Worst Review:
Mikayla expressed disappointment over repeated resizing issues with her ring and noted irregular hours, indicating that the store was not open at the expected times.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.