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Originals Jewelry & Fine Gifts, located in Northwest Austin, offers a wide range of services, including custom engagement ring creation and jewelry repairs. Known for their unique jewelry designs handcrafted by skilled artisans, they provide an array of options for clients looking to create a personalized engagement ring. The owner, Joe, is particularly noted for his attentive service and exceptional craftsmanship, making the process of designing and selecting the perfect ring a wonderful experience.
With 41 reviews analyzed, the overall sentiment from online customer reviews is positive, with approximately 85% expressing satisfaction, 10% being neutral, and 5% providing negative feedback.
Positive reviews highlight the quality of craftsmanship and the personal attention given to customers, with many praising Joe's talent in creating unique pieces. Clients frequently mention the wide selection of handcrafted items and the cool atmosphere of the store. However, some reviews indicate concerns regarding communication about pricing, with a few customers feeling unclear about the costs involved.
Address: 10225 Research Blvd #100, Austin, TX 78759
Phone: 512-343-2011
Operating Hours:
| Day | Hours |
|-----------|-----------------|
| Monday | 11 AM - 6 PM |
| Tuesday | 11 AM - 6 PM |
| Wednesday | 11 AM - 6 PM |
| Thursday | 11 AM - 6 PM |
| Friday | 11 AM - 6 PM |
| Saturday | 11 AM - 6 PM |
| Sunday | 12 PM - 5 PM |
Staff: Joe (Owner)
Best Review: A customer praised the store for its beautiful selection of handcrafted jewelry and the owner’s ability to create custom pieces that reflect the client's vision. Another noted the friendly service and how the attention to detail made for a pleasant shopping experience.
Worst Review: One customer expressed frustration with the lack of clarity regarding pricing, stating that they were charged more than initially discussed when completing a custom ring. They felt that better communication could enhance the customer experience.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 41
Store Phone Number: 5123432011
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