TJ Jewelry, Austin TX
TJ Jewelry, located at 6031 N Interstate 35 Frontage Rd, Austin, TX 78723, is a premier jeweler renowned for its hip-hop jewelry and custom engagement ring services. The shop specializes in creating personalized jewelry pieces, offering a unique selection of grillz, chains, earrings, and much more. Customers appreciate the competitive pricing and the speedy service for jewelry repairs, as well as a welcoming atmosphere facilitated by knowledgeable staff. However, some reviews reflect frustrations regarding customer service and long wait times for certain orders, which have led to mixed experiences among patrons.
Operating hours are as follows:
- Friday: 12 PM - 6 PM
- Saturday: 12 PM - 6 PM
- Sunday: Closed
- Monday: 12 PM - 6 PM
- Tuesday: 12 PM - 6 PM
- Wednesday: 12 PM - 6 PM
- Thursday: 12 PM - 6 PM
Phone: 512-775-1564
Overall Sentiment from Online Customer Reviews:
Out of 51 reviews summarized, the sentiment is predominantly positive, with a score of 65% Positive, 25% Neutral, and 10% Negative.
Best Review: Robert, a customer, praised the fast service for watch repairs and noted the reasonable pricing, highlighting a positive experience with the staff.
Worst Review: Todd expressed frustration over poor customer service, detailing an unpleasant interaction his fiancé had regarding her inquiry about a custom grill, which contributed to a negative experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 51
