Avant Garde Jewelers, located in Austin, TX, is a family-owned jewelry destination that specializes in custom engagement ring design and a wide range of jewelry services. With a stellar reputation built since 1976, they provide exceptional customer service, focusing on helping clients find or create the perfect engagement ring, wedding bands, and fine jewelry. The owner, Brian Hoover, known for his knowledge and personalized service, ensures each customer feels valued throughout the jewelry creation process. The store's address is 10000 Research Blvd Suite 126, Austin, Texas 78759, with a contact number of (512) 451-0338. The operating hours are as follows:
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Customer feedback reflects a strong positive sentiment, with approximately 85% positivity based on 599 reviews. Many customers appreciate the quality of service, expertise, and the warmth of the staff, while some express dissatisfaction regarding communication issues and experiences with specific sales personnel.
Best Review:
One customer praised Brian Hoover for his attentive service when creating a custom engagement ring, highlighting his willingness to educate them throughout the process. They were extremely satisfied with the final product.
Worst Review:
Another reviewer expressed disappointment after experiencing rude and condescending interactions with a salesperson, which made their visit uncomfortable and left them feeling undervalued as a customer.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.