Wilson Jewelry Exchange in Austin TX

Wilson Jewelry Exchange, located at 5010 Burnet Road, Austin, Texas 78756, is a highly regarded establishment known for its exceptional engagement ring creation services. With a focus on custom jewelry, the store boasts a wide selection of new, refurbished, and pre-owned pieces, catering to diverse customer needs. The owner, Chris Wilson, and his dedicated staff, including experienced bench jewelers, are committed to delivering personalized service and high-quality craftsmanship. Customers appreciate their quick turnaround times for repairs and refurbishments, making Wilson Jewelry Exchange a go-to destination for those seeking bespoke designs and attentive assistance in creating the perfect engagement ring.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is overwhelmingly positive, with approximately 95% being positive, 4% neutral, and 1% negative. Reviewers frequently commend the store's friendly and knowledgeable staff, as well as their ability to exceed customer expectations. Some negative feedback centered on longer wait times for certain repairs, but overall satisfaction remains high.

Best Review:
Kathy noted with enthusiasm that Wilson Jewelry Exchange is a well-respected jewelry store in Austin, celebrating its reopening and emphasizing the incredible customer service delivered consistently by the family-owned team.

Worst Review:
Daniel expressed disappointment due to perceived delays in service, indicating a struggle with timeliness despite acknowledging the store's long-standing local presence and admirable ownership.

Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed

Staff Members:
- Chris Wilson