Identity Diamonds in Austin TX

Identity Diamonds, located at 6701 Burnet Rd, Suite 160, Austin, TX 78757, is a prominent jewelry store known for its exceptional engagement ring creation service. With a focus on ethical and sustainable practices, Identity Diamonds offers an inclusive shopping experience, specializing in lab-grown diamonds, unique designs, and custom jewelry. The knowledgeable and friendly staff, including owner Amelie, strive to provide personalized service without pressure, making the shopping experience enjoyable and stress-free.

The business operates in Travis County and is recognized for its commitment to ethically sourced materials and customer satisfaction. Customers appreciate the high-quality craftsmanship of their pieces and the tailored services provided, particularly in creating custom engagement rings that reflect personal style and values.

Operating Hours:
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed

Overall Sentiment from Online Customer Reviews:
The store has garnered a very positive reception, with an estimated 95% of reviews expressing satisfaction, while 4% remain neutral and only 1% convey negative sentiments.

Best Review:
Alicia highlighted that after traveling to the store from San Antonio, the knowledge and communication provided by Sophia exceeded her expectations when customizing her engagement ring.

Worst Review:
Carolina expressed frustration after experiencing multiple issues with her engagement ring, reporting recurring problems such as stones falling out and dissatisfaction with the durability.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members:
- Amelie (Owner)
- Sophia