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EZPawn, located at 1900 E 7th St, Austin, TX 78702, is a well-regarded pawn shop in Travis County that offers a variety of services including engagement ring creation and jewelry appraisal. The store has garnered a mix of reviews, showcasing their commitment to customer service, although experiences can vary.
The friendly and knowledgeable staff at EZPawn play a significant role in making customers feel comfortable while navigating their options. Many patrons have noted the welcoming atmosphere and the team's willingness to assist with unique ring designs, ensuring each piece reflects the customer’s vision. However, there are occasional mentions of inconsistent service and communication lapses, which seem to pop up in about 10% of the reviews.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.
Opening Hours:
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Ian appreciated the fair pricing and efficiency at EZPawn, crediting the staff for quickly providing a satisfying experience when selling his equipment.
Worst Review: A reviewer expressed disappointment in the customer service, feeling that their questions and requests were not handled with adequate attention.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 2
Store Phone Number: 5123143400
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