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A One Imports is a reputable jewelry store located in San Francisco, CA, specializing in the creation of engagement rings and offering a wide range of fine jewelry services. With 36 years of experience, the store is owned and operated by the warm and knowledgeable couple, Gul and Nilo Mohammed, who are dedicated to providing excellent customer service and personalized attention to each client. They focus on creating beautiful engagement rings and other fine jewelry pieces, including loose diamonds, custom designs, and repairs.
The store is well-reviewed, boasting a rating of 4.8 out of 5 from over 42 customer reviews. Customers appreciate the welcoming atmosphere and the staff's commitment to helping clients find the perfect piece within their budget while maintaining high-quality standards. Positive sentiments highlight the pair's friendliness, willingness to adjust to customer needs, and competitive pricing.
Reviews indicate some concerns about communication in cases of product follow-up, suggesting there may be areas for improvement in customer service after the sale.
**Overall Sentiment from Online Customer Reviews:**
- Positive: 85%
- Neutral: 10%
- Negative: 5%
**Best Review:** A customer praised Gul and Nilo for their exceptional service, noting how they went above and beyond to accommodate their needs and provide the perfect engagement ring at a great price.
**Worst Review:** A reviewer expressed disappointment over a lack of response to follow-up inquiries about a product issue, raising concerns about communication after the sale.
**Address:** 888 Brannan St Ste 173, San Francisco, CA 94103
**Phone Number:** (415) 626-6820
**Operating Hours:**
| Day | Hours |
|-----------|----------------------|
| Monday | 10:30 AM - 5:00 PM |
| Tuesday | 10:30 AM - 5:00 PM |
| Wednesday | 10:30 AM - 5:00 PM |
| Thursday | 10:30 AM - 5:00 PM |
| Friday | 10:30 AM - 5:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 55
Store Phone Number: 4156266820
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