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Ken Jewelry is a well-regarded jewelry store located in San Francisco, CA, specializing in engagement ring creation and other jewelry services. With a favorable rating of 4.4 based on 29 reviews, this establishment is known for providing high-quality craftsmanship and personalized service in the Mission District.
The jeweler offers a range of services, including watch repairs, jewelry cleaning, and resizing of rings, ensuring that customers receive comprehensive support for their jewelry needs. Ken Jewelry is recognized particularly for its efficient engagement ring creation process, often praised for the attentiveness and experience of the staff.
The store is situated at 3525 20th St, San Francisco, CA 94110, and can be reached at (415) 648-1140. They operate on the following schedule:
| Day | Hours |
|-----------|-------------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Overall sentiment from online customer reviews:
Positive: 76%
Neutral: 14%
Negative: 10%
Positive feedback highlights the excellent and quick service, particularly mentioning the reasonable pricing for watch repairs and battery replacements. Many customers feel that Ken Jewelry makes the process of purchasing and customizing engagement rings an enjoyable experience.
Negative feedback often points to occasional unresponsiveness from staff and experiences where certain services may not meet customer expectations.
Best Review: A customer commended Ken Jewelry for quickly resizing their grandmother's watch and replacing its battery, highlighting the professional and friendly service they received.
Worst Review: Another customer expressed disappointment, stating that the jeweler’s staff were uninviting and slow to acknowledge them, which led to a frustrating experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 83%
Total Customer Feedback Reviewed: 42
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