Brilliant Earth offers a sophisticated experience for those seeking ethically sourced engagement rings and fine jewelry. Located at 300 Grant Ave, 3rd Floor, San Francisco, CA 94108, and reachable at 415-354-4623, this upscale showroom emphasizes sustainability and craftsmanship in its offerings. They operate daily from 10 am to 7 pm, making it convenient for customers to explore their unique selections.
The store has garnered attention for its commitment to conflict-free diamonds and custom jewelry. Customers have noted the attentive and knowledgeable staff, contributing to a welcoming environment during the ring selection process. Many reviews highlight the quality of the products and the excellent customer service, making it a favorite among jewelry shoppers in the San Francisco County area.
However, some feedback includes mentions of dissatisfaction regarding specific areas, particularly with ring settings and craftsmanship. Overall, the emphasis on ethical sourcing and personalized service resonates well with clients.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Best Review:
Emily appreciated brilliant customer service and mentioned the seamless experience when buying wedding bands.
Worst Review:
Amy found the main stone beautiful but was disappointed with the workmanship of the ring setting.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday to Sunday: 10 am – 7 pm
**Staff Members:**
- No specific staff members were mentioned.
Positivity Score: 85%
Total Customer Feedback Reviewed: 2