Gold Wing Imports, located at 749 Grant Ave, San Francisco, CA 94108, specializes in fine jewelry, custom designs, and watch repairs, including engagement ring creation. With a strong community focus, this family-owned business has been serving the San Francisco area for nearly 30 years. Customers appreciate the welcoming atmosphere provided by the father-daughter team who run the store. The staff is known for their expertise and outstanding customer service, often accommodating requests for custom engagement rings and providing knowledgeable insights into jewelry selection.
Operating hours are Monday, Wednesday, Friday, and Saturday from 11:30 AM to 4:30 PM, while the store is closed on Tuesdays, Thursdays, and Sundays. Customers mention the shop's ability to create beautiful, personalized engagement rings tailored to individual styles, enhancing the buying experience.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 80%
Neutral sentiment: 10%
Negative sentiment: 10%
Highlight Reviews:
Best Review: Edwin appreciated the friendly service and felt comfortable browsing the collection, noting the excellent selection of watches available.
Worst Review: Richard reported dissatisfaction with the service after experiencing issues with a watch, stating that the owner was unhelpful and accusatory regarding the watch's malfunction.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-----------|----------------|
| Monday | 11:30 AM - 4:30 PM |
| Tuesday | Closed |
| Wednesday | 11:30 AM - 4:30 PM |
| Thursday | Closed |
| Friday | 11:30 AM - 4:30 PM |
| Saturday | 11:30 AM - 4:30 PM |
| Sunday | Closed |
Staff members mentioned include Connie, who is noted for her skills in resetting watches and assisting with jewelry purchases.
Positivity Score: 85%
Total Customer Feedback Reviewed: 23
Store Phone Number: 4159823828