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Steven's Manufacturing Jewelers is a reputable jewelry establishment located at 490 Post Street, Suite 1644, San Francisco, CA 94102. Renowned for its specialization in engagement ring creation, the store has been serving clients for over 40 years. Steven Tsakoyias, the knowledgeable jeweler and goldsmith, brings decades of experience, ensuring high-quality craftsmanship and customer service. The store offers various services, including buying gold, diamonds, and jewelry, alongside custom design and repair work.
Operating hours are as follows:
| Day | Hours |
|-----------|--------------|
| Monday | 10:30 AM - 3:00 PM |
| Tuesday | 10:30 AM - 3:00 PM |
| Wednesday | 10:30 AM - 3:00 PM |
| Thursday | 10:30 AM - 3:00 PM |
| Friday | 10:30 AM - 3:00 PM |
| Saturday | Closed |
| Sunday | Closed |
Reviews indicate a generally positive reputation, with a total of 71 reviews analyzed.
Overall Sentiment from Online Customer Reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%
Positive reviews praise the friendly atmosphere and the fair pricing offered by Steven and his wife, as well as their extensive knowledge in jewelry and heartfelt customer service. Many customers mention their satisfaction with the custom engagement rings crafted at the store.
However, some negative feedback highlights experiences of feeling undervalued or belittled, particularly concerning items being appraised lower than expected or interactions perceived as dismissive.
Best Review: Peter, a customer, commends the welcoming nature of Steven and his wife, noting their professionalism and fair pricing during his visit to sell gold jewelry.
Worst Review: A customer named Kendra reported feeling disrespected due to the staff's condescending behavior, claiming her jewelry was undervalued without proper examination.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 71
Store Phone Number: 4153988783
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