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Injayan & Company, located at 210 Post Street, Suite 303, San Francisco, CA 94108, is a well-regarded jeweler specializing in custom engagement ring creation and jewelry services. They have garnered positive feedback for their knowledgeable staff, particularly owners Steve and Sue Injayan, who are praised for their personalized approach and expertise in gemology. The store operates by appointment, ensuring clients receive dedicated attention.
With a total of 18 reviews reviewed, the sentiment towards Injayan & Company appears largely favorable. Customers highlight the quality and uniqueness of the engagement rings crafted by the team, along with reasonable pricing compared to larger retail chains. However, some negative feedback mentions instances of perceived rudeness from staff, particularly in customer interactions regarding appraisals.
Opening Hours:
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: Closed
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Staff Members Mentioned:
- Steve Injayan
- Sue Injayan
Best Review:
A customer commended the custom engagement ring created by Injayan & Company, noting the exceptional quality and the attentive, knowledgeable service provided by the staff. They appreciated the personalized experience, which helped in selecting a setting that matched their specifications.
Worst Review:
Another reviewer expressed dissatisfaction with their visit, describing an encounter with Mr. Injayan as unprofessional and dismissive during an appraisal process, feeling they were not treated with the respect expected from a jewelry expert.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 18
Store Phone Number: 4159821468
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