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Lauren O Jewels, located at 159 Kentucky St, Suite 6 in Petaluma, CA, is a highly regarded destination for those seeking to create custom engagement rings. This family-owned business operates in Sonoma County and has garnered a stellar reputation, boasting 89 glowing reviews that speak to their commitment to quality and personalized service.
Led by Lauren Walter and her father, Terry O'Sullivan, the team is known for their expertise and true passion for jewelry design. They excel in making the process approachable and enjoyable, often taking the time to educate clients while listening carefully to their ideas and preferences. Customers often appreciate the intimate and welcoming atmosphere, where creating a unique piece feels like a collaborative and personal journey. While most feedback is overwhelmingly positive, there are occasional mentions of slight communication issues or delays.
Customer Sentiment: Approximately 90% of customers share positive experiences, while 5% have had neutral feelings and another 5% have reported less than satisfactory encounters.
Opening Hours:
Monday: Closed
Tuesday to Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 4:30 PM
Saturday and Sunday: Closed
Best Review: Jina praised the supportive and educational experience she received during her appraisal, highlighting how knowledgeable and kind Lauren was throughout the process.
Worst Review: Bezalel expressed disappointment over poor communication while trying to get a quote for a ring setting, mentioning that his inquiries went unanswered.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 89
Store Phone Number: 2158061573
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