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The San Francisco Diamond Exchange, established in 1972 by Jesse James and now operated by his daughter Jessica, is a prominent jewelry store located in San Francisco, California. This jeweler specializes in engagement ring creation and offers a wide selection of high-quality diamonds and gemstone jewelry. Customers can expect personalized service tailored to their needs, provided by a knowledgeable and friendly staff, including experts like Jessica James and Sandra Artiga.
The store is known for its competitive pricing, often offering prices significantly below luxury retail rates. Customers appreciate the consultative approach taken by the team, ensuring each appointment is informative and engaging, helping buyers navigate the complexities of diamond selection and custom design. The store operates by appointment only, enhancing the personalized shopping experience.
Address: 868 Brannan St Suite 309, San Francisco, CA 94103
Phone Number: (415) 255-0999
Hours of Operation:
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: Closed
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
With a total of 173 reviews gathered, the sentiment leans overwhelmingly positive at around 95%, reflecting a generally satisfied customer base. Neutral feedback accounts for approximately 3%, while negative reviews make up about 2%.
Highlight Reviews:
Best Review: Nathan highlighted the exceptional service and expertise at the San Francisco Diamond Exchange, emphasizing the stress-free experience he had while selecting an engagement ring, which he attributes to the staff's knowledge and support.
Worst Review: Adam found the initial experience to be less than satisfactory, mentioning a lack of communication about the progress of his engagement ring order, ultimately leaving him feeling somewhat frustrated during the waiting period.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members: Jessica James, Sandra Artiga
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 173
Store Phone Number: 4152550789
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