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KTD Fine Jewelers, located at 1833 Union St, San Francisco, CA 94123, is known for its exceptional engagement ring creation and customer service. This jeweler operates in San Francisco County and has cultivated a reputation for personalized design and quality craftsmanship over almost 40 years. With a dedicated team that includes owner Linda Kha, KTD Fine Jewelers specializes in custom jewelry creation, focusing on engagement rings crafted from conflict-free diamonds and precious metals. The establishment has an inviting atmosphere and offers complimentary ring cleaning and resizing services, making it a trusted destination for both new creations and repairs.
Customer reviews indicate a generally positive experience at KTD Fine Jewelers. Across the 50 reviews analyzed, the overall sentiment is as follows:
Overall Sentiment from Online Customer Reviews:
- Positive: 78%
- Neutral: 12%
- Negative: 10%
Positive feedback highlights the attentive service, the extensive product selection, and the genuine, family-like atmosphere. Customers appreciate the knowledge and professionalism of staff members, particularly noting their support throughout the engagement ring designing process. Conversely, a few negative reviews point out concerns regarding pricing and occasional customer service challenges, with some describing experiences that lacked the warmth seen in more favorable reviews.
Best Review: Gary praised KTD for its excellent service and outstanding jewelry quality, stating that it's his go-to spot when looking for something special.
Worst Review: Mari expressed frustration over what she perceived as rudeness from the staff, indicating that her experience upon entering the store was far from welcoming.
Operating Hours:
- Tuesday: 11:00 AM – 5:30 PM
- Wednesday: 11:00 AM – 5:30 PM
- Thursday: 11:00 AM – 5:30 PM
- Friday: 11:00 AM – 5:30 PM
- Saturday: 11:00 AM – 5:30 PM
- Sunday: Closed
- Monday: Closed
Staff Members Mentioned:
- Linda Kha
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 84%
Total Customer Feedback Reviewed: 50
Store Phone Number: 4155528731
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