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May's Jewelers, located at 888 Brannan Street, Suite 179, San Francisco, CA 94103, is a recognized establishment in the jewelry industry, particularly known for their engagement ring creation and exceptional service. Operating in San Francisco County, this family-owned business has served the community since 1988, offering a wide selection of fine quality diamonds certified by the Gemological Institute of America (GIA).
The store specializes in custom-made jewelry, catering to special occasions such as engagements, weddings, and anniversaries. Customers appreciate the warm atmosphere and knowledgeable staff, highlighting their helpfulness and attentiveness. Many reviews commend the personalized approach during the engagement ring selection process, with customers noting that the staff provides valuable guidance in matching clients with the perfect rings within budget.
However, there are some concerns raised by patrons regarding the store's ambiance and customer service experiences. While some customers found the service top-notch, others indicated a less favorable experience with pushy sales tactics and concerns over the quality of the jewelry offered.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Highlight Reviews:
Best Review: A customer praised May's for its exceptional service and remarkable engagement ring selection, emphasizing the team's dedication to meeting specific needs and preferences, particularly appreciating how helpful and knowledgeable the staff were throughout the process.
Worst Review: Another reviewer shared a disappointing experience, mentioning feelings of being pressured into specific choices by the sales staff and feeling dissatisfied with the overall service, which left them feeling uncomfortable during their visit.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 11:00 AM - 5:00 PM
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: 12:00 PM - 4:00 PM
- Sunday: Closed
Staff Members Mentioned: May, Ken
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 19
Store Phone Number: 4152551151
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